AI-POWERED CUSTOMER SERVICE PLATFORM
Automate up to 80% of interactions with Ghabreez AI agents.
Built to improve with every resolution. Proven across 4.8B+ resolutions worldwide.
14-day free trial. No credit card required.
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LIVE RESOLUTION STREAM
Ticket #89412
Autonomous resolution in 3.8s via Omnichannel AI Agent
Global Fleet Speed:
3.4s avg
|
Active Agents:
142,890
22,000+ service teams trust Ghabreez AI
SIEMENS
UBER
LUSH
STANLEY
SHOPIFY
DISCORD
Continuous Resolution Platform
AI that gets smarter with every resolution.
Achieve up to 80% automation with AI Agents that continuously learn from every interaction, handle more complex workflows, and deliver better outcomes.
01 / Signals
Every conversation becomes a learning signal
Customer intent, tone, sentiment, and resolution speed are systematically parsed and indexed to refine platform models.
02 / Synthesis
Ghabreez AI turns signals into improvement
Automatically identifies knowledge gaps, recommends macros, and improves bot classification accuracy without manual labeling.
03 / Outcomes
Faster resolutions. Stronger loyalty. Better outcomes.
Human agents get empowered with Copilot suggestions while autonomous bots resolve repeat volume effortlessly.
Customer Partnership
Designed for AI-first customer service
A unified system that brings AI and human teamwork together to deliver high-quality resolutions across every channel and service model.
Autonomous Operation
Manage high volume autonomously
AI agents handle complex, multi-step customer inquiries end-to-end, connecting to your live order databases, ERP, and payment systems.
- Self-improving AI agents with authenticated API connectors
- Native support across email, messaging, web chat, and WhatsApp
Fast Time-to-Value
Launch in minutes, not months
Connect your existing help center, documentation, and historical tickets with zero code required. Ghabreez pre-trains itself on your brand context.
- Immediate indexing of existing FAQ articles and knowledge portals
- Out-of-the-box pre-configured customer service intents
Operational Efficiency
Scale without adding headcount
Handle sudden seasonal traffic spikes without having to hire or train seasonal teams. Ghabreez absorbs peak load smoothly.
- Elastic cloud capacity with 99.99% availability
- Reduced agent burnout and improved team retention
Security & Guardrails
Trust every AI-driven resolution
Rigorous policy guardrails guarantee accurate responses. Automatic PII masking, SOC2 Type II, and GDPR compliance out of the box.
- Zero hallucination guarantee with strict ground-truth sourcing
- Customer conversation data is never used to train public models
Telephony & Voice
Modernize voice with Agentic AI
Natural conversational speech replaces clunky IVR phone trees. Voice bots understand colloquialisms and resolve calls rapidly.
- Sub-second voice turn-taking latency with natural accents
- Live call transcriptions and automated post-call CRM logging
Cross-Team Impact
Extend the power of AI-first service across your entire organization.
Internal Operations
Employee Service
Get AI-native employee service management with none of the bloat. Resolve internal requests instantly, eliminate complexity, and delight employees.
Learn more
Enterprise Telephony
Contact Center
Replace fragmented phone systems with AI-driven voice bots, smart skills-based routing, real-time transcription, and live agent guidance.
Learn more
Proven Performance
Built for businesses of all sizes
From high-growth startups to global enterprises, we deliver the specialized AI support you need to win and retain customers.
92%
One-touch resolution rate
15%
Overall decrease in AHT
“Our successful experience with Ghabreez AI has given artificial intelligence credibility across all of our business teams, driving measurable cost reduction and higher CSAT.”
Integrations
Connect your ecosystem. Your way.
Quickly integrate your favorite tools and partners to get value immediately, and tailor the setup to your organization’s exact needs.
Salesforce
CRM syncing & customer history
Slack
Team swarming & notification
Shopify Plus
Order tracking & refunds
Jira Software
Bug escalation & engineering
Microsoft Teams
Internal IT bots & ticketing
WhatsApp
Direct mobile messaging
Stripe
Subscription & billing actions
Amazon Connect
Telephony & contact center
Plans & Value
Pricing built for your success
Get faster resolutions, happier customers, and a team that does more with less at a price that scales with you.
Monthly billing
Annual billing
Save 25%
Support Team
Essential omnichannel ticketing and live chat for compact support groups.
$19
per agent/month, billed annually
- Omnichannel ticketing (Email, Chat, Web)
- Standard business hours & SLA triggers
- Pre-built reporting dashboard
Most Popular
Suite Growth
Full AI automation, proactive Copilot, and multi-brand service operations.
$89
per agent/month, billed annually
- Everything in Support Team
- Full Ghabreez AI Agent resolution engine
- Agent Copilot thread summarization & suggested replies
- Self-service customer portal & knowledge base
Suite Professional
Enterprise governance, automated workforce QA, and custom AI fine-tuning.
$149
per agent/month, billed annually
- Everything in Suite Growth
- Automated Workforce QA on 100% of tickets
- HIPAA, SOC2 Type II, and custom data locality
- Dedicated Customer Success Architect
Frequently Asked Questions
Need to know more?
What is Ghabreez?
Ghabreez is an AI-first service platform powered by self-learning AI agents and the Ghabreez Resolution Platform. With Ghabreez, organizations can resolve customer and employee requests faster and more accurately across all channels.
What is Ghabreez AI?
Ghabreez AI encompasses our autonomous AI agents, Copilot for support representatives, and automated conversation quality assurance. It is pre-trained on billions of customer service interactions to deliver immediate value without costly bespoke model training.
Can I try Ghabreez before purchasing?
Yes. You can start a full-featured 14-day free trial with no credit card required. You can test omnichannel ticket routing, connect knowledge bases, and trial AI agents with your team immediately.
How does Ghabreez protect data privacy and security?
Ghabreez adheres to strict enterprise standards including SOC2 Type II, ISO 27001, HIPAA, and GDPR compliance. Customer conversation data is encrypted at rest and in transit, automatic PII masking is applied, and your data is never used to train public third-party models.