Transparent, Scalable Pricing
Plans built for every stage of your service ambition
Empower your support team with autonomous AI agents, omnichannel ticketing, and enterprise-grade compliance. All plans include a 14-day free trial.
Billed Monthly
Billed Annually
Save 25%
Support Team
Essential ticketing, email, and live messaging for lean support teams.
$19
/agent/month, billed annually
- Unified email & web messaging inbox
- Pre-trained ticket routing & categorization
- Standard analytics dashboard & report exports
- Pre-built Slack & Shopify connectors
Most Popular
Suite Growth
Autonomous AI agents with telephony, custom SLAs, and multi-brand workflows.
$89
/agent/month, billed annually
- Everything in Support Team, plus:
- Autonomous AI Agents with live database actions
- Omnichannel Voice & phone system included
- Multiple ticket forms, brands, and custom SLAs
- Self-service customer portal & help center
Suite Professional
Agentic copilot, automated QA scoring, and enterprise privacy protection.
$149
/agent/month, billed annually
- Everything in Suite Growth, plus:
- Agentic Copilot with live reply drafting & intent guidance
- 100% Automated QA evaluation & compliance auditing
- Advanced data privacy, HIPAA BAA & custom roles
- 24/7 dedicated enterprise support SLA
Feature By Feature
Compare plan capabilities
Detailed breakdown of omnichannel tools, automation limits, and enterprise safeguards.
| Feature Capability | Support Team | Suite Growth | Suite Professional |
|---|---|---|---|
| Omnichannel Channels & Service Desk | |||
| Email & Web Ticketing | ✓ Included | ✓ Included | ✓ Included |
| Messaging, WhatsApp & Social | ✓ Included | ✓ Included | ✓ Included |
| Inbound & Outbound Voice Telephony | — | ✓ Included | ✓ Included |
| Multi-Brand Support Desks | 1 Brand | Up to 5 Brands | Unlimited |
| Artificial Intelligence & Agentic Workflows | |||
| Autonomous AI Resolution Agents | Basic routing only | ✓ Full autonomy | ✓ Advanced multi-system |
| Agent Copilot with Suggested Responses | — | — | ✓ Included |
| Conversation Summarization | — | ✓ Included | ✓ Included |
| Automated Sentiment & Intent Detection | — | ✓ Included | ✓ Real-time telemetry |
| Analytics, Security & Governance | |||
| Historical Reporting & Dashboards | Standard | Custom Reports | Real-Time + SQL export |
| Workforce Quality Assurance (QA) Scoring | — | — | ✓ 100% automated |
| SOC 2 Type II, ISO 27001 & GDPR Compliance | ✓ Included | ✓ Included | ✓ Included |
| HIPAA Compliance & BAA Agreement | — | — | ✓ Available |
Enterprise Add-ons
Advanced AI Agent Expansion
Scale autonomous interactions with custom domain-trained LLMs and custom guardrails.
$50 / 1,000 automated resolutions
High-Throughput API Booster
Increase rate limits to 2,500 requests per minute for massive ERP sync.
$400 / month
Dedicated Technical Account Manager
Named enterprise architect offering quarterly optimization audits and priority queueing.
Contact sales
Frequently Asked Questions
Everything you need to know about pricing
Can we switch between annual and monthly billing at any time?
Yes. You can toggle billing frequencies or upgrade plan tiers directly from your account billing portal. When switching to annual billing, your 25% savings discount will automatically apply.
Do we get charged for light agents or internal collaborators?
No. Suite Growth and Suite Professional include complimentary light agent licenses so your engineers, finance, and legal teams can read tickets and post internal private notes for free.
What happens when our 14-day free trial concludes?
At the end of your 14-day trial, your configured data, workflows, and AI integrations remain safely preserved. You can pick your desired plan to keep running, or contact our enterprise team for an extension.